If requested, the Server will send one or two emails and/or text-messages per day summarizing the status of all traps. Instead of receiving individual status reports from each and every trap, the MinkPolice status report summarizes the status of all traps in one single message. Even with 100 traps or more, the user only receives one single message summarizing the status of all traps.

Set-up and configuration is done intuitively with few clicks on the MinkPolice website and it is not necessary to call or send sms messages to the device in order to set it up. Once the monitor is registered online with its easily recognizable serial number printed on the side of the device, you can set up phone numbers, email addresses, times for daily status reports and more with just a few clicks. Even changing the sim card will not interrupt the monitor’s operation. Even if the sim card is switched during operations, the device keeps on working as usual.

The MinkPolice online portal and apps can be used free of charge. Only the SIM card subscription and batteries have to be purchased in addition to the trap monitor.

Each MinkPolice trap alarm is already delivered with an active MinkPolice SIM card inside, so that you can immediately start using your new device. The MinkPolice SIM card works across Europe and always uses the best available network.

You are welcome to test the MinkPolice SIM card free of charge for 7 days. If you do not want to use the MinkPolice SIM card, you are free to take it out and replace it with another SIM card with mobile data connection.

The usage fee of the MinkPolice SIM card is 10 EUR plus VAT per year and trap alarm, and covers all data usage (status and alarm notifications via push notification and mail) of a MinkPolice device. You will receive an e-mail with all necessary information, as soon as a renewal of your SIM card subscription is due via our online payment solution.

In order to avoid unforeseen additional costs, sending SMS with the MinkPolice SIM card is deactivated by default. We recommend using our free app with push notifications, instead of SMS, as this will not incur any additional costs. Please contact us directly (support@minkpolice.com), if you want to unlock your MinkPolice SIM card for sending SMS. SMS will be charged additionally according to actual consumption.

In periods when your trap is not in use you can pause the SIM card subscription up to 90 days per year. The period of use will be extended accordingly.

By clicking on a trap in the trap-overview, a trap’s communication log can be accessed. It shows the battery status, the temperature, and the signal strength. Every time the monitor contacts the server, it is documented. If necessary, it is easy to provide proof that the monitor has been checked several times a day, even when no personal check occurred.

Even in areas of weak mobile network coverage, MinkPolice still works without any trouble. The communication between device and server requires very small data packages, and in addition, we have invested a lot in optimizing the antenna reception. Therefore, the MinkPolice monitor still works even where phone calls and text messages fail.