Privacy Policy

Purpose & Who We Are

The Data Controller of www.minkpolice.com, www.minkpolice.de, www.alerthouse.dk, and associated websites and mobile applications is Alert House ApS, located at Carl Jacobsens Vej 16C, 2500 Valby, Denmark. Alert House ApS (“Alert House,” “us,” “we,” and “our”) respects your privacy and the confidentiality of your personal data and content.

This Privacy Policy explains how we collect, use, and share information about you through our websites and mobile applications (collectively, the “Services”). By using the Services, you agree to the practices described herein.

How and Why Alert House Collects Personally Identifiable Information

Order Placement & Fulfillment

To process orders, ship items, and verify payments, we collect your name, address, phone number, email address, and/or PayPal email address. Payment information is processed securely by Stripe Inc., and we only store a Stripe token to verify payments. We also share necessary order details with shipping service providers.

Legal Basis: Article 6(1)(b) GDPR.

Use of Service

To give you access to our Services and notification features, we collect and store your name, email address, phone number (optional), and a unique app identifier. This data is essential to deliver our core functionality.

Legal Basis: Article 6(1)(b) GDPR.

Image Upload and Sharing Functionality

You may upload images of trap setups and captured animals within our Services. These images:

Are stored securely in the EU,
Remain your property — Alert House ApS does not claim ownership,
Are visible only to you unless you explicitly share them with other users,
Are not published or shared externally by us,
Are not used for marketing, analytics, or profiling purposes.

Moderation and content safety:

We reserve the right to access uploaded images for compliance monitoring.
Users may report inappropriate images. Our moderators will review reports and may delete content or alert authorities as necessary.
Uploading illegal or inappropriate images (e.g., violent, obscene, infringing content) is strictly prohibited.

Legal Basis: Article 6(1)(b), 6(1)(a), and 6(1)(f) GDPR.

Support

To provide personalized support, we may collect and use your name, address, email, and optionally your phone number. Phone numbers are collected based on your consent.

Legal Basis: Article 6(1)(b) GDPR (general support); Article 6(1)(a) GDPR (phone numbers).

Server Administration & Security

We collect your IP address and log files for up to 30 days to maintain system security and performance.

Legal Basis: Article 6(1)(f) GDPR (legitimate interest).

Marketing

We may use Google Analytics to collect non-identifiable demographic data to improve our Services. We do not use this data for direct marketing.

Legal Basis: Article 6(1)(f) GDPR.

Storage of Your Data

We store your data, including user-uploaded images, on secure, encrypted servers in the European Union. Data stored locally (e.g., company computers) is equally protected against unauthorized access. If transferred outside the EU, we ensure GDPR-compliant handling by business partners.

User-uploaded images are not published or shared externally unless you authorize sharing within the platform or required by law. Images can be deleted by you at any time and will be permanently removed within a reasonable timeframe.

Cookies

Cookies are used to personalize content and provide essential functionality. You may opt in to non-essential cookies through our cookie settings. More detailed cookie information is available in our Cookie Policy.

Your Rights

Right to Access and Data Portability

You can request a copy of the Personally Identifiable Information we hold and receive it in a structured, machine-readable format.

Right to Rectification

You can update or correct your personal data at any time. If needed, we may ask for identity verification.

Right to Erasure and Restriction of Processing

You may delete your account through your profile settings. You can also request full erasure or restrict data processing by contacting us at privacy@alerthouse.dk.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling.

No Information from Minors Under 16

Our Services are intended for adult users. Users under 16 must not use the Services. If you are under 16 and wish to use our Services with verified parental consent, contact privacy@alerthouse.dk.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website. Please review periodically for updates.

For questions or concerns, contact us at: privacy@alerthouse.dk